Terms & Conditions

Effective Date: 15/10/2024

Welcome to Black Diamond Shilajit. By accessing or using our website, you agree to be bound by the following terms and conditions. Please read them carefully before placing an order or using our services.

1. General

By using our website, you confirm that you are at least the age of majority in your region or have given us your consent to allow any minor dependents to use this site under your supervision.

We reserve the right to update or modify these Terms & Conditions at any time without prior notice.

2. Products and Services

We strive to ensure all product descriptions, images, and prices are accurate. However, we reserve the right to refuse or cancel any orders containing incorrect information or pricing errors.

All products are subject to availability. We reserve the right to limit the quantities of any products or services we offer.

3. Pricing and Payment

All prices are listed in PKR (Pakistani Rupees) and include applicable taxes unless stated otherwise.

We accept payments through secure methods provided by Shopify and trusted third-party payment processors.

4. Order Confirmation and Cancellation

Once you place an order, you will receive a confirmation email. This email does not signify our acceptance of your order, but a confirmation that we have received it.

We reserve the right to cancel any order due to issues such as product unavailability, payment errors, or suspected fraud.

5. Shipping and Delivery

We aim to deliver all orders promptly. Delivery timelines may vary based on location and external factors beyond our control.

For more details, please refer to our Shipping Policy.

6. Returns and Refunds

Please refer to our Return & Refund Policy for information on eligible returns, refund process, and timelines.

7. Use of Website

You agree not to misuse our website by knowingly introducing viruses, malware, or any other harmful material. Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offense.

8. Intellectual Property

All content on this website, including text, images, logos, graphics, and software, is the property of Black Diamond Shilajit and is protected by intellectual property laws. You may not use or reproduce any content without our written consent.

9. Limitation of Liability

We are not liable for any indirect, incidental, or consequential damages that may arise from the use of our website or products. Our liability is limited to the value of the product purchased.

10. Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of Pakistan. Any disputes arising shall be subject to the exclusive jurisdiction of the courts of Lahore.

Contact Us

If you have any questions regarding these Terms & Conditions, feel free to contact us at:

📍 Address: 486 A, Street 6, DHA, Lahore, Pakistan
📞 Phone: 0329-7966663
📧 Email: blackdiamondshilajitofficial@gmail.com