Privacy Policy

Privacy Policy
Effective Date: 15/10/2024

At Black Diamond Shilajit, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit or make a purchase from our store.

1. Information We Collect

When you visit our store, we automatically collect certain information about your device, including:

  • IP address

  • Web browser

  • Time zone

  • Cookies and analytics data

When you make a purchase or attempt to make a purchase, we collect the following:

  • Name

  • Billing and shipping address

  • Payment information (processed securely via Shopify/third-party providers)

  • Email address

  • Phone number

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Communicate with you about your order

  • Provide customer support

  • Improve our website and services

  • Comply with legal obligations

3. Sharing Your Information

We do not sell or rent your personal information. We may share your information with trusted third parties only in the following cases:

  • Shopify: to power our online store

  • Payment processors: to handle secure transactions

  • Shipping partners: to deliver your order

  • Legal requirements: to comply with applicable laws and regulations

4. Data Retention

We retain your order information for our records unless and until you ask us to delete it.

5. Your Rights

You have the right to:

  • Access the personal information we hold about you

  • Request that your information be corrected, updated, or deleted

To exercise these rights, contact us using the information below.

6. Cookies

We use cookies to:

  • Enhance your browsing experience

  • Analyze site traffic

  • Personalize content

You can disable cookies in your browser settings, but some features of our site may not function properly.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Please review it periodically.

Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, you can contact us at:

📍 Address: 486 A, Street 6, DHA, Lahore, Pakistan
📞 Phone: 0329-7966663
📧 Email: blackdiamondshilajitofficial@gmail.com